Privacy PolicyThank you for choosing ScalpScan.AI, a mobile application (“App”) designed exclusively for licensed hair transplant surgeons.
This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your data.
By using our App, you agree to the terms described in this Privacy Policy.
1. Information We Collect a. Personal Information (Surgeons)
During registration and payment, we collect personal and professional details necessary to create and maintain your account, including:
- Full name and contact information (email, phone number);
- Professional credentials (license number, clinic name, or specialty);
- Payment details for processing subscriptions or purchases.
b. Patient DataThe App captures and processes image data for generating realistic 3D scalp models and calculating the degree of alopecia using the PRECISE scale.
Information collected may include:
- Patient name and age;
- Scalp images captured via the App;
- Hair loss grading data or related medical observations.
Patient data is used exclusively for medical analysis and planning within the surgeon’s professional practice.
2. How We Use the Information a. Surgeon Information
We use your information to:
- Create and manage your account;
- Communicate with you about updates, support, or billing;
- Facilitate secure payment processing;
- Improve our App’s functionality and user experience.
b. Patient DataPatient-related information is used solely to assist surgeons in analyzing, modeling, and planning hair transplant procedures.
This data is:
- Encrypted and stored securely;
- Accessible only to the registered surgeon associated with the account;
- Never shared or sold to third parties.
3. Data SecurityWe take the protection of your data seriously.
ScalpScan.AI uses industry-standard security measures, including encryption, access controls, and secure servers, to prevent unauthorized access, disclosure, alteration, or destruction of personal and patient data.
Special emphasis is placed on protecting 3D models and sensitive patient information.
However, please note that no electronic storage or transmission method is completely secure. We cannot guarantee absolute data security.
4. Third-Party ServicesWe may use third-party providers to process payments or enhance image analysis within the App.
These third parties operate under their own privacy policies and data protection standards.
We encourage you to review their privacy policies to understand how your data may be handled by such providers.
5. Data RetentionWe retain surgeon and patient information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When data is no longer needed, it is securely deleted or anonymized.
6. Patient ConsentSurgeons are responsible for obtaining informed consent from their patients before capturing, storing, or using patient images and related data within the App.
ScalpScan.AI provides tools for secure handling of patient information but does not assume responsibility for a surgeon’s compliance with medical privacy regulations in their jurisdiction.
7. Legal ComplianceScalpScan.AI complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
If you are located in the European Union, you may have rights to access, correct, delete, or restrict the processing of your data.
To exercise these rights, please contact us using the email address below.
8. Changes to This PolicyWe may update this Privacy Policy from time to time.
Any updates will take effect once the revised policy is posted within the App or on our website.
We encourage users to review this Policy periodically for any changes.
9. Contact UsIf you have any questions or concerns about this Privacy Policy or data protection practices, please contact us:
HAIR RESTORATION SCIENCE LTDA
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hairrestorationscience.ai@gmail.comBy using ScalpScan.AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.